We appreciate that plumbing, gas or electrical emergencies can be very stressful and cause extensive damage.
We are here to help and our emergency number is always manned. If you don’t get an answer right away please leave a message and we will be back to you very quickly.
Usually we can talk you through a problem on the phone to stop any further damage then arrange for the engineer to get to you as soon as possible.
During normal working hours emergencies are charged at normal rates but out of those hours we may need to charge at a higher rate to cover engineers costs. We do not see emergency cover as a licence to print money.